Access Bank PLC is a global financial powerhouse, ranked among the World’s 500 most valuable banking brands. With a footprint across three continents and a customer base exceeding 70 million, the Bank is redefining the future of banking through innovation, exceptional service, and sustainable growth.

 

This is more than just a job – it’s a chance to be part of an extraordinary team, deliver a vision built on impact and a once in a lifetime legacy.

 

We’re looking for people who bring competence, potential, and relentless drive, and who thrive in a high-performance team of like-minded leaders. If you’re ready to push boundaries and make a real impact, this is your moment.

 

We are recruiting for the Executive level role of Head of Retail.

 

 • Strategic Leadership: Shape and drive the overall strategy for the function, ensuring alignment with the Bank’s growth objectives and long-term vision.

 • Market Expansion: Identify and capitalize on opportunities to grow market share, diversify client segments, and enhance competitive positioning.

 • Revenue Growth: Implement innovative strategies to maximize income streams, driving sustainable profitability.

 • Product & Service Innovation: Oversee the development and execution of tailored financial solutions that meet the evolving needs of clients.

 • Client Relationship Management: Strengthen and expand key relationships, ensuring exceptional service delivery, retention, and long-term engagement.

 • Risk & Compliance: Establish and maintain robust risk management and governance frameworks, ensuring regulatory compliance and financial resilience.

 • Partnership Development: Build and nurture strategic alliances with key industry stakeholders to drive business growth and unlock new opportunities.

 • Team Leadership: Recruit, develop, and empower a high-performing team, fostering a culture of collaboration, innovation, and accountability.

 

 

 • A Bachelor’s degree in any discipline. Relevant Masters’ degree will be an advantage.

 • Minimum of 12 years relevant experience with at least 6 years in a Senior Management role with responsibility for business development and customer relationship management.   

 • A recognized professional certification will be an added advantage.

 

Contact: For a confidential enquiry, please reach out to Sesalateng Seabe (seabe@hrmc.co.bw) or Stuart White (stuart@hrmc.co.bw) at HRMC.